Terms of Service

Service Overview

These Terms of Service are formulated by birkenstockhub.it.com to standardize the platform’s online shopping service behavior, clarify the rights and obligations between the platform and users, and apply to all shopping services and functional services provided by the platform for global users. All users who use the platform’s services shall abide by the provisions of these terms.

Platform Service Commitment

birkenstockhub.it.com, as a professional BIRKENSTOCK authorized reseller e-commerce platform, promises to provide users with genuine high-quality footwear products, transparent preferential prices, standardized logistics distribution and perfect after-sales services. We adhere to the principle of fair and standardized services, strictly implement the full-store free shipping, 60-day free return and 5-10 day refund service rules, and protect the legitimate rights and interests of users in all aspects.

User Service Obligations

In the process of enjoying the platform’s services, users shall abide by the platform’s various service rules, truthfully fill in shopping information, complete transactions in good faith, and use the platform’s products and services legally and compliantly. Users shall not use the platform’s service loopholes to carry out malicious rights protection, fraudulent transactions and other improper behaviors, and shall jointly maintain a good platform shopping environment.

Service Limitation & Exemption

The platform will try its best to ensure the stable operation of website functions and normal provision of shopping services, and will not be liable for service interruptions or abnormal services caused by force majeure factors such as network failures, system upgrades, natural disasters and policy adjustments. For personal shopping losses caused by users’ incorrect operation, false information and personal reasons, the platform will not bear corresponding compensation responsibilities.

Service Iteration & Update

birkenstockhub.it.com will continuously optimize service processes, upgrade service standards and enrich service content according to market changes and user demand iteration. We reserve the right to modify and update these Terms of Service without prior individual notification to users. The updated terms will take effect immediately after being published on the platform page, and users’ continued use of the platform’s services will be deemed as acceptance of the updated terms.

Final Interpretation Right

All services provided by the birkenstockhub.it.com platform are subject to the final interpretation of the platform. If any clause of these terms conflicts with the platform’s independent service rules, the platform’s service rules shall prevail.